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Privacy Policy

Privacy Policy

1. Collection of Personal Data

When you make a purchase from our store, we collect the personal information you provide as part of the ordering process, including your name, postal address, email address and telephone number.

When you browse our website, we also automatically collect certain technical information, such as your IP address, browser type and operating system, in order to improve your user experience and ensure the security of our platform.

With your consent, we may also use your email address to send you information about our products, promotional offers and news.


2. Consent

How do we obtain your consent?

When you provide us with your personal information to complete a transaction, verify your payment method, place an order, arrange delivery or process a return, we consider that you consent to the collection and use of this information for these specific purposes.

For any use of your data for marketing purposes, your explicit consent will be obtained where required by applicable law.

Withdrawal of consent

You may withdraw your consent at any time by contacting us through our contact form or at the email address provided in the Legal Notice on our website.


3. Disclosure of Personal Data

We do not sell or rent your personal data to third parties.

However, we may disclose certain information where required by law or where necessary to protect our rights, prevent fraud or respond to a request from a competent authority.


4. Hosting and Shopify Platform

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products.

Your data is stored on Shopify's secure servers and protected by security measures that comply with industry standards.

For more information, please refer to:

  • Shopify's Terms of Service

  • Shopify's Privacy Policy


5. Secure Payments

Payments made through our website are processed by secure payment service providers that comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements.

Your payment card information is encrypted and is never stored directly on our servers.


6. Third-Party Services

Certain third-party service providers, including shipping companies, payment providers, marketing services and analytics providers, may have access to certain data strictly necessary to perform their services.

These service providers have their own privacy policies, which we encourage you to review.

Some of these providers may be located outside the European Union. Where applicable, transfers of personal data are carried out in accordance with applicable data protection regulations.


7. Data Security

We implement reasonable technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure, alteration or destruction.

Our website uses an SSL (Secure Socket Layer) certificate to help secure data transmissions.


8. Cookies

Our website uses cookies to improve your browsing experience, remember your shopping cart and collect website traffic statistics.

You can configure your browser at any time to accept, refuse or delete cookies.

The main types of cookies used on our website include:

  • Session cookies

  • Shopping cart cookies

  • Performance and analytics cookies

  • Security cookies

For more information, please refer to our Cookie Policy.


9. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access to your personal data;

  • Right to rectification;

  • Right to erasure;

  • Right to restriction of processing;

  • Right to object;

  • Right to data portability.

You may exercise these rights at any time by contacting us.


10. Minimum Age

By using this website, you confirm that you have reached the legal age required in your country of residence or that you have the authorization of your legal representative.


11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect legal, technical or commercial developments.

Any changes will take effect as soon as they are published on this page.


12. Contact

For any questions regarding this Privacy Policy or to exercise your rights concerning your personal data, you may contact us through our contact form or using the contact details provided in our Legal Notice.

Each piece is entirely hand-embroidered, with more than 20 hours of craftsmanship devoted to every creation.

Each bead is carefully placed one by one by skilled artisans, preserving a traditional craft where patience, precision and attention to detail come together to create truly unique pieces.

Every creation begins with a careful selection of materials chosen for their quality, character and ability to transcend seasons.

From meticulously coordinated beadwork to natural bamboo handles, every element is selected with the utmost care to create the perfect balance between elegance, authenticity and lasting quality.